Curious about our candles?
We know you might have questions about how our candles are made, how to care for them, or what goes into our scents. We’ve gathered the most common inquiries here to help you get the best burn every time. If you don’t see your answer, feel free to reach out—we’re always happy to help light the way!
Yes. Every candle is hand-poured in small batches using organic wax and premium fragrances to ensure exceptional quality.
We use high-quality organic wax that burns cleanly and evenly, ensuring a safe and luxurious experience.
Burn time varies by size, but most Maison Velluna candles last 35–50 hours when cared for properly.
Absolutely. Our candles are made with clean-burning wax, cotton wicks, and high-quality fragrance oils free from harmful chemicals.
Allowing the top layer to melt completely during the first burn prevents tunneling and helps your candle last longer.
Yes! Once the candle is finished, gently remove any remaining wax and wash with warm water. Our jars are perfect for decoration or storage.
Yes. We provide custom scents, gift boxes, and special event orders upon request. Contact us for personalized options.
Yes, we offer delivery across Dubai and the UAE using reliable local shipping partners.
Please contact us within 24 hours with photos, and we will replace or refund your item
You can reach us via WhatsApp, Instagram, or email for any inquiries, orders, or collaborations.